Order before 2pm and we’ll deliver the same day across central Manchester on baskets over £40. Nationwide standard shipping is £3.95 and arrives in 2–3 working days; next-day is available at checkout for £6.50.

We offer no-quibble returns within 30 days of delivery. Items should be unused and in their original packaging where possible. Start a return from your account or drop us a line and we’ll email you a prepaid label — the return postage is on us.

We accept all major debit and credit cards, Apple Pay, Google Pay and PayPal. Every transaction is processed over an encrypted, PCI-compliant connection, and we never store your full card details.

We work directly with independent roasters, makers and family producers — over 120 of them at last count. Wherever a product comes from, we tell you on its page, and we pay our suppliers fairly so they can keep doing what they do best.

Not at all — you can check out as a guest in under a minute. Creating an account simply makes reordering, tracking and returns a little quicker, and unlocks members-only offers.

Yes. Digital gift cards are available from £10 and land in the recipient’s inbox instantly, or on a date you choose. They never expire and can be spent across the whole shop.